@ ALTAIR we have a team of experienced professional with cumulative experience of 10 years in relevant field.We have executed many Projects of considerable value and size in Public and Private Sector.
It is a business’s objective to grow and succeed. Hence, having successful inbound call centre agents is a must. Call centre agents are very important to the business. They can also make or break it. That is why it is very important that business process outsourcing companies like us provide front line call centre agents who are earnestly trained.
Outbound Process creates an impact to our clients by designing, transforming, and implementing smart business operations that will help our clients identify new customers and evaluate risks and create strategies that will improve and enhance customer experience, management and support, hence improve cross and up-selling as well.
Data Management: Another significant element of Business. Without MIS(Management information system) we cannot understand the profit and loss status of the business. Also, managing & Maintaining Data is like keep the system clean. We offer support in managing the data, maintaining the data, preparing customised format, Automation, provide the relevant database.
It’s becoming inevitable to address queries of online customers as businesses are inclining towards online mode. Chat support creates opportunity to answer customer’s questions instantly while they are browsing, facilitate their online experience for smoother navigation and grab them from dropping out. The chats can be either solving a product or service related query or request for a call back or selling a product or service. We offer Chat support service to handle such process.
Responding to emails received is crucial for any business, especially these days where email has become a major communication medium. Large organisations receive loads of emails daily and responding to each one of them becomes a tedious process for them and so such companies started to outsource their Email support to BPO companies.
Our team of experienced Customer Service Specialists are trained to become your official friendly brand ambassadors. Our Customer Service and Help Desk services are a combination of creative conceptualisation, careful planning, clear and concise communication and implementation.
We do not use templates for creating the web applications. Our web design work is based on the client requirement, uniqueness and quality. Hence we ensure that your websites are 100% professional in terms of rich look, clear content and reusable code. We will link your website to all social media channels like Facebook®, Twitter®, Google+®, Linkedin® etc.
We provide mobile APP development services to enable your business to gain edge over competitors. Our team of android app developers will work with your business to create a custom mobile application suited to your business. We use the latest technology to create an app that can be used in all android platforms. We also provide iOS APP development services.
We have a large team who design and develop Digital Marketing Strategy that will make the impact needed online. We help your site rank high onsearch engines through SEO Optimizatiaon and Search engine marketing services.
We design and manage network infrastructure for our clients that include its internet connectivity and internal networking between computers and other devices like printers, IP phones etc.
#26A Anna Street, Chitlapakkam, India, TamilNadu, Chennai - 6000064